The following terms and conditions supersede any subsequent terms and conditions. Adonai Beauty reserves the right to make changes to the website and this document at anytime without prior notice.
Adonai Beauty does not accept liability for any loss or damages caused by this website, or any website linked to this website.
Adonai Beauty reserves the right to refuse or cancel an order at any time without giving reason. We will make all reasonable effort to contact the customer using the registration / order details provided and all received monies will be refunded using the payment method received.
Adonai Beauty reserves the right to change prices without notice. All orders are in Australian Dollars (AUD).
Availability of Products
All sales made on our website are subject to availability. We endeavour to ensure that products shown are in stock on our web site, however stock may be temporarily unavailable from time to time. Should this be the case with your order we will contact you at the email address you have supplied and give you the option of replacing the item, or cancelling the order and receiving a full credit for the amount charged to the financial institution by which payment was received.
Adonai Beauty offers online purchasing. Orders via phone, fax or email will not be accepted, with the exception of an Adonai Beauty invoice sent to you through Paypal. Our website has a “Contact Us” facility for your enquiry.
Processing & Dispatch
Orders are automatically processed within 1 hour of receiving cleared payment and dispatched to the registered billing address within 2 business day. Any queries or changes to your order must be received by us within the hour of placing your order.
Our default method of shipping is via Australia Post (Registered Post), however we reserve the right to send the parcel via other shipping companies other than Australia Post should this be required. Shipment confirmation email with tracking i.d. will be sent. The shipping charge is calculated automatically at checkout. Please refer to the Shipping Page and FAQ section for detailed information on shipping charges. We make every endeavour to ensure that our products arrive in good condition; however we cannot take responsibility for the loss / damage / delays or performance of Australia Post or any other company selected to deliver your goods. Claims made against these is only covered by taking out insurance cover at the time of purchase. Please note insurance cover is an optional extra.
Delivery times provided by Adonai Beauty are estimates only given by the shipper and we will not be held responsible for late deliveries, loss or damage of your parcel.
In the event that multiple items are ordered and stock is not available, part deliveries may be made. Adonai Beauty will make all reasonable effort to contact the customer using the details provided. Adonai Beauty is not liable for incorrect deliveries as a result of incorrect delivery details entered at the time of purchase.
Acceptance of the goods
The customer is responsible for inspecting the goods for fault or damage and must notify us immediately. Goods may be returned for an exchange if the product is damaged providing the item is in tact and accompanied by the receipt.
Use of Goods
It is essential that all products purchased from adonaibeauty.com are used in the manner that they are intended to be used as described on our web site. adonaibeauty.com accepts no responsibility for any damage, loss or injury caused by use of our products in any manner contrary to the intended use.
Returns are accepted should the wrong item be sent or there is a gross misrepresentation on the item or is clearly a manufacturer’s quality flaw (unless otherwise stated). Please contact us within 2 days of receiving your order so that we can rectify the problem and issue a replacement or refund (if any).
Refunds cannot be issued on your choice of item selection for reasons for change of mind, wrong colour, size or quantity.
To return a merchandise for a replacement or refund, a Return Authorisation Number (R.A.N.) is required to be completed and this form can be obtained by emailing customer service at: firstname.lastname@example.org
To return a product for a replacement or refund, it must meet ALL of the following conditions:
1) Product is returned no less than 10 business days after receipt of product;
2) Product must be in 100% original “sealed” manufacture condition with original box/packaging as sent;
3) Product is not damaged, used, tested/sampled or is missing parts;
4) Product is accompanied by a Returned Authorisation Number.
Unfortunately we do not refund original shipping fees with the return unless it was a shipping error made by Adonai Beauty. We can only refund the total value of products upon approval of the abovementioned conditions. We reserve the right to refuse a return on any product that does not meet the abovementioned conditions.
Refunds, exchanges and returns are not available on clearance, sale or promotional items.
We accept the following methods of payment: Visa, MasterCard (via Paypal), PayPal, direct bank deposits, electronic bank transfers and Adonai Beauty gift certificate codes. Payment is processed at the time of order. You will be given an invoice number when your order is submitted and you will be sent a confirmation email of your order. Unless a required coupon code is specified, all advertised discounts and sale prices are automatically calculated at checkout. Coupon codes may be entered in the relevant box at checkout. Discount codes are valid only when entered on the website before an order is submitted. Please do not click on the “submit” button if you have not entered a coupon code you wish to use. Coupon codes will not be honoured after an order has been submitted.
Unless otherwise stated, all items are GST inclusive and is automatically applied as per item selected. GST is included in invoices.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Adonai Beauty is not responsible for the operation of or content located on or through any such site.